FREQUENTLY ASK QUESTION(FAQ)

Premises need to complete all the required information in the registration form.

ROC Number is required to be registered only once in eSWIS. This problem usually occurs when the premises have many branches and use the same ROC Number. Premises need to register branch through Manage Branch in Premises Admin HQ Account

eSWIS provide 2 ID account which is Premises's Account ID (User ID) and Company's Account ID (Admin ID). Premises must login using Company's Account ID to change the profile of the premises and person in charge. For security reasons, Admin ID is recommended only for system administrators in each premises

eSWIS provide 2 ID account which is Premises's Account ID (User ID) and Company's Account ID (Admin ID). Premises must login using Company's Account ID to change the profile of the premises and person in charge. For security reasons, Admin ID is recommended only for system administrators in each premises

Premises should click on the "Filter" button to select the month. Then the inventory will display according to the selected month.

Premises must update the quantity in Inventory Adjustment by entering the actual quantities stored in the premises rather than entering the quantity of net balance (variance).

eSWIS only displays the data submitted for current month only in the Inventory Summary. To view records in the previous month and year, premises need to click "Filter" button and then select the month and year. Inventory records will be displayed according to the selected date.

Premises can view inventory data that was sent in the ECN from eSWIS. In the Main Menu, go to ECN History > Inventory Summary. Premises will see a list of all inventory records by month. To view the quantity, premises must select one of the records and the quantity is displayed in a report form. The inventory quantity that was sent in the ECN is not displayed in the Inventory Addition

If the notication record is unsuccessful, the notification will not appear in the list. This is due to the failure of completing the notification form.

Waste codes that are listed in the Notification cannot be deleted. The notification must be canceled when premises wish to update the waste code. Premises must make a request to cancel the notification based on Notification Number and the cancellation request requires approval from the DOE State. After DOE State’s approval, the affected Waste Code will not be displayed anymore in the inventory and consignment note. If the waste code need to be canceled has quantities in the inventory, the premises will need to update inventory quantity as zero (“0”) in Inventory Adjustment. After that, the cancellation can be done according to the notification number.